How do I pay for my order?
Payment instructions will be emailed after checkout. We accept Paypal, Venmo, CashApp as well as cash at local meet-ups. Click here for Payment Instructions.
How do I find out about local meet-ups?
Local meet-ups are generally on Saturday mornings in the middle of the month and Friday evenings at the end of the month. You will receive an email with meet-up details or you can join our facebook page, JnB Solutions, for more detailed information. https://www.facebook.com/share/g/14erNqsGdVj/
What should I do if my package is lost, stolen or hasn’t been delivered?
Contact jnbsolutions@protonmail.com
How does JnB Solutions ensure the quality of the products?
We take quality seriously. Products are sourced from trusted suppliers and undergo third-party testing to verify identity, purity, and consistency. Certificates of Analysis (COAs) are available for many products, and we continuously review testing documentation to help ensure the products we offer meet our quality standards.
How do I determine dosing or usage?
We do not provide dosing, administration, or usage instructions for any products. Customers are responsible for conducting their own independent research and consulting appropriate resources before purchasing or using any product. Please research thoroughly to determine whether a product is appropriate for your intended purpose.
Can I modify or cancel my order after it is placed?
Yes, contact us as soon as possible, however, once an order has processed and shipped, changes are not possible.
How will I know when my order has shipped?
Tracking information will be emailed to the email provided at checkout once your order has been processed.